Stop! Do not register at Target for your baby or wedding!
Actually, something I learned during my [dark] time working at Target is that the Target Stores and Target.com are actually different companies. So it's like the stroller was on clearance at one store but not on clearance at another-- it doesn't prove anything in terms of what your mom bought it for. You're better off sticking to the receipt; That's absolute proof of what was paid.
Have you noticed that on the right hand side of your blog there is an ad/link for Target Gift Registry? God bless Google's text recognition with ad placement. Thanks for the laugh.
This doesn't have to do with registries, but you might be interested in posting about it anyway, given the title of your blog.Basically, if you buy a DVD from Target and it ends up being defective, you can exchange it for the same item, but if they don't have that item anymore, tough luck for you, they will not refund your money.Instead, they will lie to you about copyright law and treat you like a criminal. See this page for one description of such an encounter, or just search Google for Target "defective DVD".
Just wondering- was the original receipt over 90 days old?
Crap I put my comment in the wrong place.Anyway, I was just wondering, because that's their crappy ass policy, is the receipt leaves their system and becomes invalid after ninety days. After that, if you get a no-receipt return (which I think they're fazing out entirely) it's for the clearance price.PS- The Manager, if you spoke directly to an executive team lead (Or LOD) should know how to override an expired receipt. Sounds like the ball was dropped all around.
I'm completely with you, the wife and I have been soft boycotting target for about a year (since our wedding, which we registered at target). Our situation is different, but the point is the same, target does not do costumer service. I feel for the employees at the service desk since this a strictly central Target policy. I used to be a several thousand a year kinda Target shopper, I now wish I had money to short sell their stock, since they'll go the way Ames in a decade or so.
One thing that has always amazed me is how customers refuse to assume any responsibility for their own mistakes/screw ups. American shoppers are lazy and feel they are doing the retailer a favor by shopping at their stores... consumer arrogance.No retailer forces anyone to shop at their stores. If you choose to do so you adhere to their rules and regulations and policies. I've witness people trying to pull the "customer is always right" crap way too many times... guess what, the customer is rarely right. And when confronted with that fact they yell "false advertisement", "unfair policies", etc.. anything to not look like the boob they are.Do customers actually READ the advertisement flying on the sunday paper? Or the signs at the stores? Or the fine print? Heck no!Retailers have their return/exchange policies available to anyone who cares to read them. Lots of them even have it printed on their receipts. People don't care... then they come in, six months later, with a used, abused, filthy, worn out item in a plastic bag expecting to be refuded in full. Ridiculous. Do some retailers take advantage of how stupid consumers choose to be? Absolutely! But it is YOUR responsibility to be a smart, responsible shopper. And remember, at the end of the day, you are just another number. So, read up on the retailers policies, save your receipts and, for crying out loud, keep in mind that it is NOT the retailers' job to babysit/coddle you.
I work Retail too, and while I agree people do take advantage of the return policy, I have to disagree that people are lazy when it comes to registries. 1) It is a gift, not everyone sends receipts, or may have misplaced them.2) A lot of people don't have time after a wedding or having a baby to return items and search for receipts.3) Target has built up having registries so much over the years people expect great things. Many people I know just LOVE TARGET until they use their registry.4) I have had problems with my whole registry process for my baby, and I've not even told people I was registered there yet!!So to the person that posted about the lazy people returning items with no receipts, needs to differentiate between average shopping and gift giving. I decided not to use Target so I could appreciate and enjoy the gifts people may give me and not bother with the hassle altogether!
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