Monday, November 17, 2008

Britax Marathon

Target had a Britax Marathon car seat on their website for 42.99. I ordered two of them.

Shipping estimate for these items: December 15, 2008
Estimated Delivery: December 18, 2008 - January 6, 2009
Qty. Item Price
2 Britax Marathon Convertible Car Seat - Granite" Baby Product; $42.99
Subtotal of Items: $85.98
Shipping & Handling: $32.08
Shipping Savings: -$32.08
Total before tax: $85.98
Estimated Tax: $5.16
Total for this Order: $91.14

Then the next day got this email from target.

Greetings from

Due to an unexpected error, the following item(s) you have ordered
were incorrectly priced at the time of your order.

Britax Marathon Convertible Car Seat - Granite

We're sorry, but we are unable to offer this item for the incorrect
price. The correct price is $279.99. We have canceled your order for
this item. If you would like to order this item at the correct price,
please visit to check for availability.

Despite our best efforts, a small number of items on our site are
occasionally mis-priced. We do, however, verify prices as part of our
shipping procedures. If we discover that an item's correct price is
higher than our stated price, we will either contact you for
instructions before shipping or cancel your order and notify you of
the cancellation. This pricing policy is posted in the Help section

Again, we're sorry for any inconvenience this may have caused
you. Thank you for being our valued guest.


Guest Service Department

Please note: This e-mail was sent from a notification-only address
that cannot accept incoming e-mail. Please do not reply to this
message. If you have further questions, please visit our online Help

They did this to thousands of people.


Anonymous said...

i hate them right now and boycott them for this christmas. they did this to me too. i hope someone gathers a lawsuit file

Anonymous said...

i could not agree more! same thing happened to me. they were completely unprofessional about the entire situation. i have called over 20 times and get the run-around each time. they keep telling me to call back, as they are awaiting an answer from corporate. it has been a week!!! wt?

i am doing everything possible to avoid shopping there for christmas. i am being sure no one buys anything for me or my family from there either. i HATE target!!!! i cannot say it enough.

they screwed me over on both my wedding and baby registries, but this is the FINAL straw. i hope they see a real decrease in sales this season, while walmart increases sales.

did i say how much i hate target????

Anonymous said...

What a disappointment! Target is supposed to have integrity and stand by the prices they set. What happened to "my word is my bond"? Target, I don't plan on spending money at your place of business until you promise that the prices you set are REAL, honest, and won't be changed due to error. You took the EASY way out.

Anonymous said...

You should set up an ecommerce website, misprice something, and then lose hundreds of thousands of dollars, too. I'll respect you for it, all the way to your going-out-of-business sale. Get over it.